Refunds & Exchanges

Whether refunds or exchanges shall be issued for purchases shall depend on the circumstances of specific instances. All sales are final, and we will not accept returns, even if the product is unused. We will not accept refund requests for a product that a customer intended to purchase but changed their mind about desiring the product after the item(s) shipped or upon the product’s arrival to customer.

Situations wherein a product does not arrive or perform as expected are fundamentally different. If a product arrives damaged or is otherwise defective, please use the “Contact Us” form on our website or email at info@wildeyereleasing.com for assistance. If your product arrived damaged or is otherwise defective, we will request a photograph of the product to substantiate the claim. Notice of a product being damaged or defective should be communicated to us within (7) seven days of the product’s arrival at the customer’s shipping address. After this seven-day period, the customer forfeits the potential to receive a refund for the product. Exceptions may be made depending on the circumstances of the inquiry, and the agent of Wild Eye Releasing, LLC responding to inquiries of this nature reserves the right to accept or deny refund requests at their discretion.

We may also request you return the damaged item(s) to us at your expense or dispose of the item(s). For damaged or defective items, they can only be exchanged for the same item. Clothing items, including hats, masks and eyewear, are non-returnable.

We are also not responsible for any Third Party Sellers (Walmart, Target, eBay, Amazon, MVD, DiabolikDVD, Grindhouse, etc.) who may have sold you a defective or damaged product. You must contact the specific Seller, website or company from which you purchased our product(s) to resolve the issue. We will not respond to or become involved in any Third Party Seller disputes.