Whether refunds shall be issued for purchases shall depend on the circumstances of specific instances. All sales are final, and we will not accept returns, even if the product is unused. We will not accept refund requests for a product that a customer intended to purchase, but changed their mind about desiring the product after the item shipped or upon the product’s arrival.
Situations wherein a product does not arrive or perform as expected are fundamentally different. If a product arrives damaged or is otherwise defective, please use the “Contact Us” form on our website or email at info@wildeyereleasing.com for assistance. If your product arrived damaged or is otherwise defective, we will request a photograph of the product upon your inquiry to substantiate the claim. Notice of a product being damaged or defective should be communicated within one week of the product’s arrival at the customer’s shipping address. After this period, the customer forfeits the potential to receive a refund for the product. Exceptions may be made depending on the circumstances of the inquiry, and the agent of Wild Eye Releasing, LLC responding to inquiries of this nature reserves the right to accept or deny refund requests at their discretion.
We highly encourage customers to visit our Refund/Return Policy.
